SHIPPING & RETURNS

Shipping Policies

All items come with tracking and are sent via Australia Post. All of my ready made items ship either the same day or following business day provided they are not waiting on a custom item in the order. If the item is a custom order, or out of stock, please allow it to take 5 business days before I ship, sometimes it is sooner, unless we discussed a different time frame.
Within Australia
Standard Shipping (AUST POST): $8.95
Express Shipping (AUST POST): $15.95 
Standard Shipping orders placed before 12pm (AEST) will be shipped the same day if the item is in stock. Otherwise the order will be shipped within 3 business day. 
All Express Shipping orders placed before 12pm (AEST) will be shipped the same day if the item is in stock. Otherwise the order will be shipped the following business day.
Please keep in mind that purchases made on weekends and public holidays will be processed the following business day.
International 
International Standard (AUST POST): $14.95 - $28.95 (Depending on Zone)
International Express (DHL): $34.95 - $51.95 (Depending on Zone)
Please note that all product prices indicated and payments made on this site are in Australian dollar currency $AUD.

Returns and Exchange Details 

I accept returns on most items. Items that are not refundable include custom bangles, custom rings and custom orders and sale items bought with a code. If you are going to purchase a custom bangle or ring please measure carefully, I am more than happy to help you measure to ensure you get the correct size.

If you would like to return your item for a refund minus original shipping costs, please contact me as soon as you get the item. I request returns to have tracking to ensure it makes it safely back. Please send back the item(s) in their original packaging. The item(s) must be shipped no later than 3 days after you get them. You are responsible for the return shipping charges. All item(s) must be in their original unworn condition. Once they are back I'll issue a refund the same way you paid, unless exchanging. I can also offer a store credit for the same value as the returned item.